Children's Online Privacy Protection Policy
Effective Date: 2026-01-24
HeyOtto! is designed to provide a safe, educational environment for children. As a parent or legal guardian, your consent is required before your child can use our service. This notice explains what information we collect, how we use it, and how we protect your child's privacy.
What We Collect
When you create an account for your child, we collect:
- Child's first name — Used to personalize interactions with Otto, our AI assistant
- Age range — Helps us provide age-appropriate content and conversations
- Conversation history — Saved chats with Otto so your child can continue learning
- Generated images — Pictures created during conversations, stored in your child's collections
How We Use This Information
We use your child's information solely to:
- Provide personalized, age-appropriate educational experiences
- Enable Otto to have meaningful, helpful conversations
- Allow children to save and revisit their favorite creations
- Monitor conversations for safety and inappropriate content
- Improve our AI to better serve children's educational needs
Parental Controls
As a parent, you have full control over your child's account:
- View all conversations — Review everything your child discusses with Otto
- Set usage limits — Control how much time your child spends with Otto
- Manage safety alerts — Receive notifications about concerning content
- Delete data — Request deletion of your child's data at any time
- Lock or remove accounts — Disable or delete your child's access instantly
How We Protect Your Child
We take your child's safety seriously:
- All conversations are monitored for inappropriate or concerning content
- Parents receive alerts for any safety-related concerns
- Children cannot share personal information like addresses or phone numbers
- Our AI is specifically trained to provide safe, educational responses
- Data is encrypted and stored securely
Your Rights
Under COPPA, you have the right to:
- Review your child's personal information
- Request deletion of your child's data
- Refuse further collection of your child's information
- Withdraw consent at any time
To exercise these rights, visit your Account Settings or contact us at privacy@heyotto.app.
Contact Us
If you have questions about our privacy practices:
- Email: privacy@heyotto.app
- Help Center: Visit our Help page for answers to common questions
Consent
By providing consent to or accepting this policy, you confirm that:
- You are the parent or legal guardian of any children you create a HeyOtto! account for
- You consent to the collection and use of your child's information as described above
- You understand you can withdraw consent at any time through your account settings
Your acceptance will be recorded with a timestamp for our compliance records.
Email: support@heyotto.app
Website: https://www.heyotto.app